Shipping policy

Shipping Policy

Last Updated: 2026
This Shipping Policy applies to all orders placed on the LumiClear official website. By placing an order, you agree to the shipping terms stated below.

Shipping Regions

We currently ship to the United States and Canada. We do not ship to PO boxes, military addresses, or restricted regions.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery time after shipment:
  • US / UK / EU: 7–10 business days
Actual delivery time may vary due to customs inspection, peak seasons, weather conditions, or carrier delays.

Order Tracking 

Once your order ships, you will receive a confirmation email containing your tracking number and tracking link. You can monitor your delivery status online in real time.

Exceptional Delay Explanation

LumiClear is not responsible for shipping delays caused by customs inspection, official policy adjustment, natural disasters, epidemic control, or carrier service suspension.

Customer Support

For any shipping questions, please contact us via email(qque0128@gmail.com) support.