Privacy policy

Privacy Policy

Last Updated: July 9, 2026
This Privacy Policy applies to the LumiClear official website and online store (the “Services”). We operate this platform powered by Shopify. By using our Services, you agree to the data practices outlined in this policy. This policy prevails over conflicting terms regarding personal data processing.

1. Information We Collect

We collect personal information voluntarily submitted by you or automatically generated during site use, including:
  • Contact details: name, email, phone, billing and shipping addresses
  • Transaction data: order records, cart activity, purchase history and payment confirmation (we do not store full card details)
  • User data: account preferences, subscription status and customer support communication records
  • Technical data: IP address, device/browser information, website navigation behavior and tracking data via cookies

2. How We Use Your Data

We only use your personal data for legitimate business purposes:
  • Fulfill orders, process payments and provide after-sales services
  • Optimize website functions and deliver personalized shopping experiences
  • Send order updates, logistics notifications and service replies
  • Send promotional emails and newsletters with your consent
  • Prevent fraud, ensure platform security and verify user identity
  • Comply with applicable legal and regulatory requirements

3. Data Disclosure

We will not sell your personal data without your explicit consent. We may share necessary data only with:
  • Authorized service providers: Shopify, payment processors, logistics and technical support teams for business operation
  • Marketing partners for compliant targeted advertising optimization
  • Third parties approved by you voluntarily
  • Relevant authorities to comply with legal obligations
  • Successor entities in case of business merger, acquisition or asset transfer

4. Shopify Data Processing

Our Services are hosted by Shopify. Shopify may collect and process your browsing, transaction and device data to maintain platform operation and security. Your data may be stored and processed overseas via Shopify’s global servers.
Shopify’s data processing is governed by its official privacy policy. You may exercise your data rights via: https://privacy.shopify.com/en

5. Global Privacy Control (GPC)

Our website fully recognizes and honors the standardized Global Privacy Control (GPC) signal. If you enable GPC opt-out settings on your browser or device, we will automatically regard it as a valid request to opt out of personal data sale and cross-context targeted advertising, in compliance with CCPA, GDPR and other applicable privacy laws.
We do not recognize non-standard “Do Not Track” signals. Learn more about GPC: https://globalprivacycontrol.org/

6. Cookies & Tracking

We use cookies and similar tracking technologies to improve website functionality, analyze traffic and optimize user experience. You may disable or clear cookies via your browser settings at any time, which may affect partial website functions.

7. Third-Party Links

Our website may contain links to third-party platforms. We have no control over their privacy policies and data practices, and assume no liability for their content and security. Please review third-party privacy terms independently.

8. Children’s Privacy

Our Services are intended for users aged 18 and above. We do not knowingly collect or sell personal data of minors. If you discover unauthorized minor data submission, contact us immediately for permanent deletion.

9. Data Security & Retention

We adopt industry-standard security measures to protect your personal data from leakage and unauthorized access. No online data transmission is 100% secure.
We retain your data only as long as required for business operation, legal compliance and dispute resolution, and will securely delete or anonymize data after expiration.

10. User Rights & Unsubscribe

Subject to local laws (GDPR, CCPA, etc.), you have the right to access, correct, delete your personal data, obtain data portability, and opt out of targeted advertising. We will not discriminate against users who exercise privacy rights.
You may unsubscribe from promotional emails anytime via the unsubscribe link in our emails. We still send essential order and account notification emails after unsubscription.

11. Policy Updates & Contact

We may update this Privacy Policy irregularly. The updated version will be posted on our website with the latest revision date.
For privacy-related inquiries or rights requests, please contact us via our official email.